NS Novelties products carry a Limited 1 year Warranty from the date of purchase. If your product fails to work due to any defect in workmanship or materials, NS Novelties will replace your purchase with a brand new same product.
WARRANTY SUBMISSION REQUIREMENTS
In order to obtain a replacement unit of your defective product, ship your complete purchased product with the original packaging, to the below address.
21345 Lassen St.
Chatsworth Ca 91311
A: a copy of your proof of purchase receipt (must be dated within 1 year).
B: Print and fill out the below Return Authorization Form and attach with your Warranty Claim. You must be 18 years or older to submit your Warranty Claim.
Please Note: shipping of your defective product must be prepaid, as NS novelties will not accept COD shipments.
Remove batteries from Vibrator when not is use.
If vibrator fails to operate, make sure all batteries are inserted in the right position.
Return Authorization Form:
E Mail Address:
Date of purchase:
Place of Purchase:
I hereby declare that I am over 18 years of age and am legally allowed to purchase and receive adult material: